HSBC-RBC Transition project website is now live

Friday, April 12, 2024

The Royal Bank of Canada (RBC) acquisition of HSBC Bank Canada (HSBC) was legally completed on March 28, 2024. A new HSBC-RBC Transition project website has been created to help the finance community follow along with UBC's transition plan.

The HSBC-RBC Transition project website will have information about the transition timeline and phases, FAQ, and past notifications that have been sent out to the Finance community. This will be kept up to date as we move through different phases of the transition. A CWL login will be required to view the information.

If you have any issues accessing the site please reach to the VPFO Communication Team (

Be vigilant to avoid phishing emails and text messages
HSBC Canada and/or RBC will not be contacting faculty/staff directly regarding this transition for any UBC accounts. This transition is currently managed through UBC Treasury, and individuals will not be contacted directly by the banks. Please do not click on bank messages sent to your cell phone or emails, as they may be phishing. For more information on phishing, please visit Privacy Matters @ UBC.

Questions or concerns
Have questions or concerns? Submit to UBC Treasury.