Frequently Asked Questions

UBC encourages all vendors to review this list of Frequently Asked Questions before initiating direct contact with UBC.

If your question is not addressed here, please complete a final check of Vendor Package materials. In a situation where your questions or concerns are still outstanding please contact us

Q: How can I get an update on the payment status of my invoice to UBC?

Please contact directly the purchase requestor (vendor’s primary contact) or department to which you are invoicing.

Q: Intellectual Property (IP) rights

Does UBC own the Intellectual Property (IP) rights to existing proprietary software, code, and/or other IP property (collectively the "IP Rights") if used in the course of doing business with UBC?

The IP Works do not include those that were independently developed, made, invented, created, authored, generated, conceived or contributed to by Supplier or any subcontractor prior to Supplier entering into this Purchase Order with UBC. See Terms and Conditions for more details.

Q: What insurance coverage is required when working with UBC?

The general (comprehensive commercial) liability insurance shall be for $2,000,000 unless otherwise from time to time reasonably required by UBC. See Terms and Conditions for more details.

Q: What is UBC’s position related to prepayment?

UBC sets payment terms of 100% net 30 days upon receipt of goods or services rendered. See Terms and Conditions for more details.

Q: What is Witholding Tax?

Regulation 105 of the Canadian Income Tax Act imposes a 15% withholding tax on fees, commissions or other amounts earned from services rendered in Canada by non-resident individuals and corporations. Where a non-resident can demonstrate, based on treaty protection or estimated income and expenses, that the normally required withholding is in excess of the ultimate tax liability, the CRA may waive or reduce the withholding accordingly pursuant to the Undue Hardship provisions of subsection 153(1.1) of the Act. See the following CRA website for more details.

UBC will not accept a 15% increase to the price of the order for the vendor to cover the tax, and instead recommends that the vendor visit the CRA website for guidelines on how to apply for a waiver. Access to the waiver application is also available on the CRA website.

Q: What level of indemnity does UBC expect from vendors?

The Supplier will fully indemnify (including legal fees and disbursements) UBC for any loss, damage, demand, claim (including any lien), expense and liability (including in respect of physical injury or death) arising in connection to contract breaches, negligence, property destruction, etc. See Terms and Conditions for more details.

Q: What ownership of Proprietary Rights is UBC entitled?

UBC will be the owner of all "IP Rights" developed by the Supplier or any subcontractor in connection with the subject matter or Purchase Order. The Supplier therefore waives all moral rights relative to the IP Works. See Terms and Conditions for more details.