Reducing cheque issuance delays

Wednesday, May 24, 2023

It is crucial to double-check the supplier's address to prevent any potential errors or delays in payment processing.

A reminder to UBC faculty and staff members to verify the accuracy of supplier addresses with the supplier before submitting any requests for canceling and re-issuing cheque payments. Please be mindful that canceling and re-issuing cheques generates administrative work across multiple teams and may result in cheque issuance delays.

To update the address in the Workday, submit a Change Supplier Contact Information Request. If you need assistance with the request in Workday, please raise a ticket through the UBC Self-Service Portal.