Disruptions to university cheque mailing due to Canada Post job action
Posted on:
September 26, 2025
The Canadian Union of Postal Workers (CUPW) has launched a national strike as of September 25, 2025. Please expect delays in mail delivery, including cheque delivery for payroll and suppliers.
For UBC Employees: receive your pay via direct deposit
The most reliable way to receive your pay is through electronic funds transfer (EFT) to your personal bank account. If you currently receive your pay by cheque, please update your Payment Elections in Workday to add your direct deposit information.
- For UBC Vancouver employees who continue to receive cheques: Until further notice (including the September 29 pay), cheques will be available for pick-up starting Wednesday, October 1, 2025 at 5958 Webber Lane, Unit 08, Vancouver, BC V6T 1Z3, between 9:00 am – 4:00 pm. Please bring government-issued photo ID and ring the doorbell on arrival for pick up.
- For alternative arrangements (e.g., UBCO employees), please submit a ticket through the UBC Self-Service Portal: Select Request a Service → Request General Workday Support→ Category: Payroll, or call 604-822-8200 for further assistance
For expense reimbursements and student-related programs
The most effective way to receive your expense reimbursement or student-related payment is through an electronic funds transfer to your personal bank account. You can update your Payment Elections in Workday to add your direct deposit information.
- Redirecting settled cheques on the UBC Vancouver campus: For expense reimbursements or student-related cheque payments that have already been settled, you may request campus mail to redirect them to your office on the UBC Vancouver campus using the Initiate a Cheque Redirect Request in Workday
For suppliers: receive your payment through electronic funds transfer
The most effective way to receive payment from UBC is through an electronic funds transfer. Suppliers with questions should contact info.support@ubc.ca.
- Redirecting settled cheques on the UBC Vancouver campus: For supplier cheque payments that have already been settled, you may request campus mail to redirect them to your office on the UBC Vancouver campus using the Initiate a Cheque Redirect Request in Workday