Microserve supports UBC in the acquisition of end-user computing devices and offers related value-added services for a wide range of desktops, laptops, tablets, thin client devices and peripherals. 

To purchase all Microserve related products, please use the Microserve Catalogue in Workday.

Key services

  • Desktop, laptops and computing peripherals 
  • Asset tagging services
  • Configuration and installation services
  • Lifecycle management from deployment to decommission and disposal 
  • Alternate models of acquisition such as leasing services or device as a service 
  • Warehousing and distribution services
  • “Try and buy” evaluation services
  • Efficient order and shipment tracking system through the Microserve web portal (“eStore”) which is configurable to meet institutional workflows

Key benefits

  • Lower prices
    • $10 per device fee for all Device Enrollment Program (DEP) eligible new purchase Apple products waived
    • Lenovo premium warranty (valued at $72 per device currently) will be provided to UBC during the contract term at no additional cost. 
    • By gaining the computing devices volume currently through Dell directly, Microserve will provide B2B workday integration support at no additional cost
  • Value-added benefit (at no cost to UBC) includes:
    • Inventory service of housing UBC commonly purchased IT products at Microserve local warehouses up to 45 days.  
  • Concierge services to provide end users with one-on-one customer service 
  • In-person and remote technical support

Contact information

Cornelius Temple
Account Executive
Tel.: 604-473-9883