Frequently Asked Questions

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Q: Can I access the system from off-campus?

Yes. The system is available off-campus but you will have to be connected to UBC’s VPN using a valid CWL ID. If you do not have VPN access please contact your IT support team.

Q: Can I perform fund transfers from within the system?

Yes. Users are able to process GPO funding transfers and they will be posted to FMS Central Ledger on the next business day. Note only transfers between G0000 funds are done through the system. These can be viewed in nQuery on the second business day. Users are also able to process planned Interfund Transfers.  Please note that these transfers are for planning purposes only and will not be reflected in FMS.

Q: Can I view the Forecast and Approved Plan in FMS?

Yes. The Forecast and Approved Plan are loaded to the Planning ledger. Users need to have an nVision report or use an FMS query to extract data from the table LEDGER_BUDG. Users that want to review the Forecast, the ledger is called FORECAST and for the Approved Plan, the ledger is PLANNING.

Q: Does the Hyperion system support Apple Macintosh?

Yes. However, it is recommended that you use Windows for Mac and Internet Explorer 9 to access Hyperion applications. If you are using Mac OS, then please use Mozilla Firefox 3.5 or greater.

Note: SmartView is not supported through Office on Mac.

Q: How do I perform transfers between non-G0000 funds?

Transfers for the new G funds (formerly Ancillary and Continuing Studies funds) cannot be done through FundPlan. Transfers from between non-G0000 (e.g. G0001 or G0200) funds must be done as interfund transfers and can be processed in FMS via journal voucher.

Q: How frequently does Position Management data gets reflected in the system?

Data from Position Management is loaded weekly to Hyperion. Please refer to the Universal Schedule under Budgeting guidelines and processes.

Q: How often are ACTUALS loaded from FMS?

The Hyperion system will be updated with FMS data on a monthly basis, generally after Finance sends out notifications to run month end reports. Please refer to the Universal Schedule under Budgeting guidelines and processes.

Q: In multi-line GPO transfers, I have a line that is incorrect. Can I fix this?

Yes, if the transfer has not been completed.

In order to fix a line that is incorrect, add a new line, use the same department and PG of the incorrect line and leave the fiscal and recurring amounts blank and click on add. This will eliminate the incorrect line from your multi-line transfer and you can input the correct department/PG and amounts on a new line.

Q: Is the Hyperion system available 24/7?

No. The system is scheduled to go offline for maintenance during the following hours:

  • Monday to Friday from 10:00pm to 7:00am
  • Saturday and Sunday from 8:00pm to 7:00am

Please note that the system support is limited to regular UBC business hours.

Q: What browsers are supported by the application?

Firefox 10 or greater is the preferred browser for Hyperion.

Firefox users need to install XUL Manager and enable the Hyperion website. Internet Explorer (IE) 8 and 9 are also compatible with Hyperion, however there are security concerns around using older versions of IE.  If users choose to use IE 8 or 9 instead of the current version of Firefox, please only use IE for Hyperion planning purposes only and do not use IE to visit other webpages. Read instructions on how to configure Firefox.